Dealer Chat, Dealer Text & Mobile Messaging

A Better Way to Do It All

Contact At Once! provides an all-in-one mobile messaging platform to put your team in direct conversation with consumers wherever they’re searching, anytime they need you, no matter the device they’re using. Your team can answer or rely on our Live Advisors to respond on your behalf as needed.

Dealer Chat

Live auto dealer chat enables your team to be there with real-time, on-screen help the moment car shoppers want it. Whether mobile or desktop, shoppers can instantly message a team member to get the answers they need to make decisions—like deciding to come into your dealership.

Dealer Text

Let shoppers start automotive text conversations almost anywhere your inventory is listed, and empower your team to answer from any device...even record and text videos! This platform supports the latest in compliance assistance (with privacy regulations like TCPA), lead routing and secure, trackable mobile answering.


Today’s car shoppers don’t keep regular business hours, but there’s no need to worry. Our mobile messaging solutions help your dealership be there, ready to help whenever customers reach out. From mobile apps so your team can respond at home to a team of dealer messaging professionals to answer on your behalf (up to 24/7), we’ll make sure you don’t miss an opportunity.

Cross Channel

Dealership websites, mobile sites, OEM sites, third-party ad listings, Apple Business Chat, Google My Business, Google AdWords, Facebook Marketplace, Facebook Messenger...wherever shoppers find you, they can chat or text with you in our cross-channel messaging network. Even better? Your team receives and responds to all those sales conversations through a single app!

Live Advisors

Team too busy to answer all those shoppers’ chat or text messages? We’ve got your back with up to 24/7 coverage from our managed chat platform! Answer when you can; we’ll respond when you can’t. Our highly trained team of customer care professionals specialize in mobile messaging, so consumers will get the service and immediate attention they want...and you don’t have to miss a conversation.

Full Control

With built-in permission-based rules, automatic opt-outs, tracking, CRM integration and conversation transcripts, your dealership can access every contact, every message and more. Whether you need help with compliance management (like for the Telephone Consumer Protection Act) or quality assurance, we’ve got your back. And we already integrate with most leading industry CRM systems!

Rich Analytics

Make your every engagement smarter, more relevant and more likely to convert a browser into a buyer. From chat and text performance reports to live visitor tracking, Contact At Once!’s rich analytics can help your team enrich customers’ experiences and pinpoint improvement opportunities.

Cross Device

Shoppers can message you no matter the device they’re using to research (smartphone, tablet, desktop) and your team can respond just as seamlessly, no matter the device they’re using! Contact At Once!’s mobile and web-based apps make these instant connections possible.

What Our Customers Are Saying

With Contact At Once!, we have the ability to respond immediately and provide the consumer with all of the information they need - in a matter of seconds - to help them make an informed decision.

Angela Reed

Internet Manager
Brown's Sales & Leasing
Guttenberg, Iowa

We can attribute at least 10-15% BDC sales/month directly to Contact At Once!, and a lot of them are opportunities we wouldn’t otherwise get. We even had a shopper text in about a car while on a competitor’s lot...and were able to win his business!

Ryan Mays

BDC Manager for Cadillac
of Mahwah Buick
GMC of Mahwah &
Hawthorne Chevrolet

I have used several other chat solutions before, but we have seen the best results with Contact At Once!, a LivePerson Company: at least 5-8 cars sold per month (tracked to that solution) and a significantly improved customer experience. I love the ability to both self-manage and use a backup team that handles our customers like we would after business hours. I have even had sales agents text me, saying they were able to sell a car from their own couch!

Steve Desjardins

General Manager
Windsor Chrysler